Online rewards

Beer Miles are changing

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One of the most common questions we get asked is "Can I use my online Beer Miles in store?" or vice versa. At long last, we’ve finally found an app that lets us bring our in-store Beer Miles and online rewards loyalty programmes together - hurrah! This new all-inclusive Beer Miles means you can earn the same points and redeem the same rewards whether you're shopping online or in our Peckham and Deptford shops.

What's changing for me in-store?
New Beer Miles will be a bit more sophisticated than the old system. You’ll now get access to all the bonus rewards that online shoppers have been able to enjoy, such as birthday bonuses, extra points for referring friends etc, and we’re also introducing VIP tiers, all of which means you can earn more points - and rewards - more quickly.

Rather than being able to cash in your Beer Miles on every purchase as you currently can choose to, you’ll save up for a wide range of cashback rewards and discounts. The first reward level kicks in at just £50 spent and gives you the equivalent cashback to what you currently earn in-store, and they increase in value from there.

Your current Beer Miles balance will be automatically synced to the new Beer Miles at the exact same level - for instance, if your current Beer Miles balance is £1, this will convert to 50 new Beer Miles. We can tell you at the till how many Beer Miles you have and how far away you are from your next reward; you can also view them by clicking through on your points notification emails and, if you have an online account, you’ll be able to view them at shop.hopburnsblack.co.uk. If you've earned enough for a reward, you can choose whether to redeem it or keep on saving for the next reward.

What's changing for me online?
You'll earn points at the same rate you always have online - 1 point for every £1 spent - and you’ll share the same new range of rewards as our in-store customers. This does mean some of the current online rewards will no longer be available as we bring the two programmes in line with each other, but we'll be introducing a number of new rewards, plus exciting new ways to gain even more rewards with VIP tiers.

You’ll be able to see your balance online at shop.hopburnsblack.co.uk or you can view them by clicking through on your points notification emails. If you've earned enough for a reward, you can choose whether to redeem it or keep on saving for the next reward.

When do the systems change over?
Monday October 14th. Until then, you’re free to cash in your points under the old in-store and/or online systems if you wish, or hold on to them and use them on the new range of rewards.


NEW BEER MILES (kicks in Monday 14th October)

Earn 1 Beer Mile for every pound spent
Earn extra points by completing your profile, referring friends, following us on Twitter and Instagram
Receive 25 bonus points on your birthday

Rewards:
50 points - £1 off your next purchase
200 points - £5 off your next purchase
500 points - 15% discount on any purchase
1000 points - £100 off your next purchase over £250 OR a 30% discount on any purchase

VIP Tiers

DIPA members
Customers who have spent more than £250 in the past 12 months receive special reward offers twice a year, including one-off discount codes and free product offers.

TIPA members
Customers who have spent more than £1000 in the past 12 months receive special reward offers six times a year, including one-off discount codes and free product offers.

If you have any questions, please drop us a line at info@hopburnsblack.co.uk, or talk to a member of the team in store.

Festive online rewards!

It seems like a good time to remind you all about the wonders of our HB&B Good Times Online Rewards scheme. Because not only do we have one of the UK’s finest selections of all things good, we also have the most generous online rewards programme out there and we don’t shout nearly enough about it.

Right now, until 11.59pm on Wednesday 12th December, all new customers who create an online account with us will get 100 rewards points just for that simple act. That’s a £5 discount code to use whenever you like.

But if you’re not a new customer, fear not - your rewards last all year long. For a start, you’ll get 100 bonus rewards points just for referring a new customer to us (all they need to do is spend £30+ and set up an online account). You can then choose to spend or save your points that you accrue while you shop with us - if you resist the temptation to spend them, you could receive a discount code of up to £150!

Want to find out more? Head to our online shop and click the little Earn Rewards tab to see what rewards you can earn and how to spend them.

HB&B Good Times Online Rewards

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Here’s all you need to know about our amazing online loyalty programme - HB&B Good Times Online Rewards, our best kept secret.

Good Times Online Rewards gives you a whole host of easy ways to earn points when you shop with us online, which you can then spend with us online. Just look out for the Earn Rewards tab in the bottom right corner of all of our online shop pages - click on this to find out exactly how you can earn points and what you can spend them on.

You'll get 20 points just for starting an account and earn one point for every pound you spend with us online. You can earn extra points by referring a friend or following us on social media, and we'll even give you 25% off on your birthday! You can choose to spend or save your points - if you resist the temptation to spend them, you could receive a discount code of up to £150!

If you've set up an online account with us previously, you're all sorted and are already earning points. If you haven't, head here to get set up (or to check your status). We reckon it’s one of the most generous rewards scheme out there - but we’ll let you be the judge…

WTFAQ?

What's the difference between HB&B Beer Miles and Online Rewards?
HB&B Beer Miles is our in-store loyalty scheme that we've been running almost since day one - it's a very simple programme that sees you earn Miles with every purchase and spend them whenever you like. Unfortunately the in-store and online software systems aren’t compatible, which means that we can't extend Beer Miles to online purchases, or vice versa.. This means you'll need to earn and spend your Online Rewards online (although you can buy online and choose to pick up at shop) and your Beer Miles in store.

I've got more questions!
You'll find a full list of FAQs on the Earn Rewards tab on the online shop. If you still have questions, drop us a line here.