We're really excited to launch our new online loyalty programme - HB&B Good Times Online Rewards.
Good Times Online Rewards gives you a whole host of easy ways to earn points when you shop with us online, which you can then spend with us online. Just look out for the Earn Rewards tab in the bottom right corner of all of our online shop pages - click on this to find out how you can see how to earn points and what to spend them on.
You'll get 20 points just for starting an account and earn one point for every pound you spend with us online. You can earn extra points by referring a friend or following us on social media, and we'll even give you 25% off on your birthday!
If you've set up an online account with us previously, you're all sorted and will start earning points from now. If you haven't, head here to get set up (or to check your status).
What's the difference between HB&B Beer Miles and Online Rewards?
HB&B Beer Miles is our in-store loyalty scheme that we've been running almost since day one. It's a very simple programme that sees you earn Miles with every purchase and spend them whenever you like. Unfortunately an annoying and insurmountable software bug means that we can't extend Beer Miles to online purchases - which is why we've introduced Online Rewards.
To say thanks for shopping with us, we're offering to transfer some points, based on your most recent online purchases, to your Online Rewards account. HOWEVER: you will need to have an online account to take advantage of this, so if you haven't already, make sure you get one set up by 22nd September (a month from today) when we'll do the big transfer. Head here to check your status and/or get sorted.
Can I use my Online Rewards as Beer Miles in store?
Alas no - the systems still aren't talking to each other (at least for the foreseeable future). This means you'll need to earn and spend your Online Rewards online and your Beer Miles in store.
I've got more questions!
You'll find a full list of FAQs on the Earn Rewards tab on the online shop. If you still have questions, drop us a line here. As this is a brand new system for us, we're really keen to hear what you think, especially if anything doesn't look quite right!